More than
just payments.

Cradle offers a range of supporting pillars that were designed to make your business life simpler. 

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Included Features

Payment handling & security

Let us handle your customer payments and you'll never have to chase a late payment again.

You're always in control, we'll just do the grunt work for you. 

Messaging 

All communication between you and your customer will be housed in Cradle Messaging, a secure hub providing a reliable point of reference for all parties. 

Dedicated Customer Service

You'll be assigned your very own locally-based, dedicated Account Manager who will provide you and your customers with on-call support for every Project.  

Documents and Certificates

Easily upload and attach ​supporting documents such as licenses and certificates, to your Central Documents Hub for you and your customers to view and share. 

Mediation Support

Our customised mediation process will guide and support you and your customer to reach an agreed outcome should any issues arise with the Project. 

Payment security
and peace of mind. 

PCI-DSS Compliance

Our payments partner, Stripe, has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. 

AFS Licensing

The payment processing system we use is certified and fully compliant with all Australian Financial Services (AFS) licensing requirements for financial products and services in Australia.

Stringent auditing

As a fully accredited and compliant online payment service, our payment processing partner undergoes regular auditing by PCI authorities, local banking partners and card scheme providers

128-bit SSL

The payment processing system we use encrypts and transmits all data securely, using across the board 128-bit ssl implementation, ensuring the best protection for critical data and transit.

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